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RPA latest stats

Ever wonder why some businesses run so much more efficiently – even when they have fewer resources and tighter budgets? Well, that answer is simple: Robotic Process Automation (RPA). RPA in 2025 is more than just a buzzword—it’s a game changer for companies looking to reduce costs, create efficiencies, and minimise errors in their business processes. Whether you are a software company, an e-commerce business, or if you develop mobile applications, there’s something to consider with RPA.

Here is an overview of recent RPA 2025 statistics and why they matter to your business (especially if you are going to specialise in IT process automation services, web solutions, Android app development services, as well as services related to Android application development and mobile app development that dominate the global market).

 

 

RPA Market Size: Bigger Than You Thought

The RPA industry is booming. The world market for RPA is forecast to reach $28.3 billion by 2025, according to Precedence Research, on its way to surpassing $211 billion by 2034. That’s a CAGR of 25%!

If that seems surprising, well, here’s more:

  • According to Grand View Research, the market size is projected to expand from $5.0 billion in 2025 to more than $30 billion by 2030 at an impressive CAGR of 43.9%.
  • Even more conservative numbers from Mordor Intelligence have the figure at north of $10 billion by 2025.

What This Means:

And if you’re providing IT process automation services, the need is only increasing. Business is increasingly automated — data entry, invoice generation, customer service, etc. — because doing so is efficient, fast and cheap.

 

 

Rapidly Increasing RPA Take Rate

In contrast, just 20% of businesses had implemented RPA back in 2021. This figure increased to 31 per cent in 2023. Fast forward to 2025 and more than 53% of global enterprises are already employing RPA in at least one business function, and 78% say that they will ramp up their use of automation, according to research from Avasant.

Real Talk:

One in 2 businesses you know are already using automation tools — and it’s not just for tech operations; it’s for sales, support, HR, finance, and many others.

So, if you create web apps, or if you do Android dev work, your customers might beg:

“Will our automation system work with your app?”

You have to be ready with a yes.

 

RPA Delivers Big ROI – Fast

What’s driving the automation of businesses? The answer: ROI.

  • According to a recent UiPath report, RPA generates 30-200% ROI in the first year.
  • Flobotics says businesses that fully scale automation can achieve a 300% return.
  • One United States federal program cut 1.5 million labour hours by automating document processing and administrative tasks with the help of some bots.

Why This Matters:

If you are assisting clients in automating their IT processes, the value proposition is obvious. You’re not only providing code or apps; you’re returning time and money.

So whether you’re creating new dashboards or coming up with mobile app solutions, automation = profit.

 

 

Regional Growth: Where RPA Is Growing The Most?

It’s a global phenomenon, but some places are ahead of the curve.

  1. North America:

Maintain a 39 to 52% share of the world market in 2025.

Enterprises based in the United States are the largest spenders on RPA software, particularly in banking, health care and retail.

  1. Asia-Pacific:

Fastest expanding with 27% CAGR as per Mordor Intelligence.

Advanced automation is also spreading quickly in software outsourcing, fintech, and mobile platform work in India and China.

  1. Europe:

Growth is steady — especially in Germany, the U.K. and the Nordic countries.

Automation is a growing trend in the public sector, particularly in tax, e-Government and health.

 

Pro Tip:

You’ll be needing international versions of your automation offerings if you’re selling Web services or mobile services worldwide. That includes cloud-based RPA, multi-language bots and mobile-friendly automation dashboards.

 

 

What Are Companies Automating?

RPA is now employed for a wide range of uses beyond “simple data tasks.”

Here is where most companies are applying automation:

 

Department Tasks Being Automated
Finance Invoice processing, expense claims, payroll
Customer Support Email handling, ticket assignment
HR Onboarding, leave management, and resume screening
IT Password resets, server checks, notifications
Marketing Data sync, lead enrichment, reports

According to a Thunderbit survey, more than 60% of businesses have already automated at least one of their departments. That number will hit 85% by 2029.

 

 

Hyper Automation Is the Future

Have you heard of hyper automation? It’s the next step.

Unlike traditional task automation, hyper automation uses RPA and AI, ML and advanced analytics to automate as many processes as possible.

This lets bots:

  • Understand documents (via AI)
  • Make decisions (via ML)
  • Analyse data in real time
  • Work across systems

Gartner predicts that by the end of 2025:

“35% of RPA projects will be hyper automation projects; not just isolated bots.”

 

 

Enter Agentic AI: Smarter than Bots

One of the big trends in 2025: AINet Agentic AI. It’s RPA, but smarter.

Agentic AI tools, unlike ordinary bots, can think, decide and learn from experience. They run on LLMs (like ChatGPT) and can execute long sequences of complex tasks without step-by-step instructions.

Some examples:

  • UiPath is putting AI agents into automation platforms.
  • One of the AIs available is an AI agent that cuts the ticket resolution time by 52% according to ServiceNow.
  • SAP has deployed agentic AI in supply chains and sales cycles.

But, a Reuters report warns:

Some 40% of agentive initiatives will fail by 2027 as a result of flawed planning or lack of ROI.

But agentic AI is the direction in which automation is moving. There is now an opportunity to lead the pack if you offer IT process automation services.

 

 

RPA + App Dev = Big Wins

Whether you prefer Android app development services or a mobile applications solution UK or any other, how about adding RPA into it in smart ways.

  • Automate background jobs (syncing data, reporting, updating orders)
  • Leverage bots for new user onboarding, notifications/calendar notifications automation, and help desk ticket mediation.
  • Better cross-platform connections (link CRM, ERP, & App data)

For example:

  • A shopping app might leverage RPA to update inventory without human intervention on a dozen 3rd party channels.
  • A ride-sharing app could automate billing, driver payouts and analytics reports — and all of it might be powered by bots.

If you build web solutions for customers with big data requirements, RPA lets them automate it without having to hire more staff.

 

 

What Are the Challenges?

Of course, RPA isn’t magic. Here are a few hurdles:

  • Cost up front: Set up can be expensive (but ROI quickly follows).
  • Maintenance: Bots require updates if your systems change.
  • Security: Bots need to adhere to privacy regulations — particularly in finance and healthcare.
  • Over-hype: Some vendors overpromise. Automation is not for ALL workflows.

Just as Gartner cautioned, many agentic AI pilots crash and burn when companies don’t plan effectively or trust bots too much.

 

 

Real-World Company Success Stories

Let’s make the numbers real with examples of actual companies that have achieved such successful projects with automation.

 

Siemens

Siemens incorporated an intelligent agent AI into its predictive maintenance solutions. The result? A 25% decrease in equipment downtime was achieved by using RPA bots to analyse IoT data and automatically flag anomalies.

This type of automation is a natural fit for today’s IT process automation services – and particularly for companies with complicated backend systems.

 

JPMorgan Chase

This financial behemoth leverages RPA to automate legal document review. It now takes seconds to review 12,000 commercial credit agreements using their in-house tool, COIN, a task that formerly took 360,000 hours every year.

If document-heavy workflows are a thing your clients cope with—such as in fintech or legal-tech—this example demonstrates that bot integration can be very powerful even for mobile app solutions that need secure document handling.

 

Dell

Dell rolled out bots to handle IT support activities, such as password resets and device provisioning. That saved over 80,000 hours a year for IT to be more innovative.

A great example of RPA work for web solutions and enterprise help desk automation.

 

eBay

RPA is deployed by eBay to manage returns and refunds, and customer communications. The bots are now completing more than 2 million tasks per week, increasing accuracy and speed.

It is a great solution for enterprises that require easy-to-scale backend systems in Android app development solutions, such as e-commerce applications.

 

 

Game-Changing Advice for Firms in 2025

But now that we’ve seen what’s at stake, let’s dive deeper into how companies can succeed with RPA — whether they are clients or service providers.

  1. Start with Repetitive Tasks

Automate your own manual, repetitive jobs: data entry, a variety of forms, hunting and searching, and report generation. They are low-risk and are quick wins.

 

  1. Integrate RPA with Web And Mobile Development

If you provide mobile apps or web solutions, begin baking automation into your stack. For example:

  • Chatbots with automation triggers
  • Auto-reports from user actions
  • Real-time data sync across APIs

 

  1. Choose Cloud-Native RPA Platforms

Tools such as Automation Anywhere and Power Automate provide secure, scalable cloud bots that also work with cross-platform applications.

And these tools are essential in contemporary IT process automation services, especially when clients have SaaS or serverless backends.

 

  1. Establish an Automation Centre of Excellence (CoE)

This is a group or division within the company that’s in charge of:

  • Selecting the correct tasks to automate
  • Managing bot performance
  • Training staff on automation tools
  • Ensuring compliance and security

Companies with a CoE experience RPA deployments 30% more quickly than those without, Forrester adds.

 

 

RPA for Developers: Learn New Skills, Open New Career Opportunities

With increasing demand, developers and tech teams are required to upskill in RPA.

What should you learn?

  • Bot building tools: UiPath, Blue Prism, Automation Anywhere
  • Scripting languages: Python, JavaScript, VB. NET for bot logic
  • Workflow builders: Power Automate and other low-code platforms
  • API integration: To link bots to apps and databases

If you work at an Android developer tools company, then understanding how bots can run mobile backend ops (e.g. syncing user data or logging errors) at scale is of immense value.

Even frontend web apps have RPA use cases such as automated UI testing, UI scraping, and user behaviour tracking.

 

 

The Problems (And Solutions) to Keep in Mind

Challenge 1: Unclear ROI

Many businesses dive deep into automation without realising the long-term benefits.

Fix: Begin by doing things in a little way — assess your savings in hours or in money, and track your success. WorkFusion, for one, is among those tools that will enable businesses to crunch RPA ROI effortlessly.

 

Challenge 2: Bot Breakage

These bots can also break as business processes change (for example our web page layout or app screen updates).

Fix: Use robust, AI-driven bots and update documentation. Leverage a tool like Nintex for visual modelling and error checking.

 

Challenge 3: Integration Issues

Some don’t play nice with APIs, or are legacy systems which prove difficult to integrate.

Fix: Fill in the gaps with screen scraping and task automation. Consider solutions such as Robocorp for open-source flexibility.

 

 

RPA + SEO for Tech Companies

If your business provides IT process automation services, don’t overlook the marketing potential of RPA.

SEO Advantages:

Publish niche-industry automation use cases

  • Share before-and-after stats for a user or a company (i.e. saved 500 hours/month)
  • 2) Build comparison blogs: “Manual vs RPA: What saves the most?”
  • Include case study videos that show bots in use

Content of this nature drives high-intent traffic – particularly if you’re able to provide an Android app development service for startups, SaaS, or logistics businesses.

 

 

Final Word: And the Next Step Is?

Here’s a rundown if you are a web, automation, or app service:

  • Learn about common pain points for clients
  • Provide automation out of the box
  • Integrate with RPA platforms (UiPath, AA, Power Automate)
  • Integrate automation into your product stack
  • Monitor outcomes and post success stories

Whether you are into web development, mobile app development or full-stack development, 2025 is an ideal time to catch the RPA wave.

It’s not just the savings. It’s all about automating smarter, serving faster, and providing clients with automation that runs silently in the background.

 

 

Wrap Up: This Matters More Than Ever

To recap:

  • The RPA global market will reach $28B by 2025.
  • It’s already in use at 53% of companies
  • ROI is huge (usually well over 200% in the first year)
  • RPA is evolving from basic bots to agentic AI and hyper automation
  • It can be easily connected with IT process automation software, an Android app development provider and a mobile/web platform.

Still thinking whether to take an RPA to explore?

Start with one process. Automate. Measure. Then scale.

It’s the future of work — and your competitors are already doing it.

Looking for assistance in building automation into your apps or other digital platforms?

We’d love to discuss how our IT process automation tools can benefit your business. There’s no need to have a bot make initial contact.

 

 

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