Technology is reshaping health care in ways doctors and patients once could have only imagined. Whether organising patient records or enabling virtual check-ups, healthcare software is everywhere, and it’s changing care by making it faster, smarter and safer.

As the healthcare industry is looking for superior website development services, robust software tools from a software development agency, sleek designs by a website design company in the USA, functional apps by an Android app developer and intelligent solutions with Custom AI chatbot Development. These are not nice‑to‑haves but must‑haves to provide quality care in the digital age.

In this guide, we’re going to guide you through the types of healthcare software that we see taking off in 2020, explain why they are so important, provide some eye-opening statistics and showcase how tech firms can truly make a difference.

1.EHR / EMR (Electronic Medical Records)

What it is:

Picture a safe, online folder that contains every patient’s medical journey — going all the way back to visits with the doctor, the prescriptions provided, lab results and allergies. That’s something that EHR (Electronic Health Records) or EMR (Electronic Medical Records) systems are designed to do.

Why it matters:

• Every doctor is kept in the loop: No more lost papers or forgotten notes.
• Improving care decisions: Access to a full medical history at the ready.
• Less costly errors: Drug interaction and dosage error alerts help keep patients safe.

Quick stat:

More than 89% of hospitals in the U.S now use EHR systems — that’s quite the increase from just ten years ago!

Opportunity:

If you provide website development services, for example, create a patient portal linked to EHR systems that allows patient to access their records and test results securely — because inclusion promotes engagement and satisfaction.

2. Practice Management Software (PMS)

What it is:

PMS here is like the back office of a clinic — it books appointments, does billing, and stores patient information.

Benefits:

• More efficient workflow: Fewer manual tasks and more effective processes.
• Organised office: All patient data, in one digital place.
• Enhanced cash flow: Good billing will help to keep clinics financially healthy.

Market insight:

The PMS market is exploding— globally expected to grow to $17.6 billion by 2026!

Opportunity:

A software development company can offer a custom PMS designed specifically for the requirements of each clinic, be it for a small practice or a big multi-location chain.

3. Software for the Revenue Cycle Management (RCM)

What it is:

RCM software deals with the entire process of money from patient services until payments — managing insurance claims, billing, follow-ups, and reimbursements.

Benefits:

• Quicker payments: Accelerates payment from insurance companies.
• Less human error: Automated systems reduce human error.
• Clearer sight: Providers can educate themselves about the status of each claim.

Fast fact:

RCM tools are poised to reach $104 billion globally by 2025!

Opportunity:

A Custom AI chatbot can enhance this process by enabling patients to verify the status of their claim, understand charges, or even review and make payments.

4. CDSS- Clinical Decision Support System

What it is:

CDSS tools offer doctors useful nudges based on patient data — alerting, say, about potential allergic reactions, or flagging vital-sign trends.

Benefits:

• Better Decisions: Doctors get instant help.
• Patient safety: Warnings of potential harm.
• Quicker diagnoses: No poring over paper records.

Statistic:

Roughly 65% of big hospitals are already employing CDSS within their EHRs!

Opportunity:

If you are a software development agency providing hospital software solutions with decision support systems for clinicians, intelligent, AI-meets-CDSS tools can give your product an enormous competitive advantage — one that can enable your clients to work smarter.

5. CPOE-computerised physician ordering of

What it is:

With CPOE, doctors enter orders such as medications and lab tests directly into a system, instead of on paper forms.

Benefits:

• Reduce errors: Medication errors decrease by approximately 80%.
• Quick service: Quicker route from prescription to delivery.
• Clean records: Don’t worry about trying to read handwriting!

Powerful stat:

CPOE cuts serious drug errors by 55% or more — saving lives, even more money.

Opportunity:

Through their easy-to-follow CPOE forms that the doctors love, a website design company will boost adoption and reduce training workloads.

6. Telemedicine Software

What it is:

Telemedicine platforms allow patients to communicate with doctors through video calls, chat or devices that can capture information from remote diagnostic tools, often from miles apart.

Benefits:

• Convenient care: Patients can visit a doctor even when they are at home.
• Access Everywhere: Essential for the rural and mobility-impaired.
• Eases crowding: ERs remain busy with more serious cases.

Growing market:

Telemedicine is booming — projected to be a $185 + billion market come 2026!

Opportunity:

An Android app developer can develop a mobile telehealth app that is HIPAA-friendly. Think in-app video calling, appointment reminders, and a secure chat.

7. Remote Patient Monitoring (RPM) & mHealth Apps

What it is:

RPM devices and mobile health apps monitor health data — blood pressure, glucose levels, heart activity — and transmit it to doctors.

Benefits:

• Good chronic care: Ideal for diabetes, heart disease, and asthma.
• Early warnings: Doctors are alerted before things go critical.
• Patient responsibility: Promotes healthy habits at home.

Growth prediction:

Apps supporting mHealth will top $111 billion by 2027 – RPM tools are already at more than $31 billion.

Opportunity:

Couple RPM with Custom AI chatbots to nudge patients to remember to take their meds, offer tips on living a healthier lifestyle, or place an order for daily health data!

8. Health Information Exchange (HIE)

What it is:

HIE systems enable the smooth flow of patient information between hospitals, clinics, labs, and pharmacies, regardless of their software.

Benefits:

• Complete medical picture: Doctors have all the relevant information.
• No repeat tests: Saves time and the patient’s trouble, as well as financial cost.
• Seamless referrals: Better handoff between providers.

Market size:

HIE growth remains strong, expected to reach $2.4 billion by 2026.

Opportunity:

A software development shop specialising in FHIR and HL7 (the health data standards) can teach websites and apps to speak healthcare fluently.

9. Healthcare Analytics & AI Diagnostics

What it is:

Software and tools that apply artificial intelligence scour data to identify health trends, forecast disease and recommend treatment.

Benefits:

• Early warnings: Identify patterns before they become crises.
• Better results: Doctors receive clear feedback on whether treatment succeeds.
• Cost control: Control costs by focusing care where it’s most needed.

Fast fact:

Healthcare analytics is a $50+billion industry by 2025, and AI diagnostics are growing at about 45% compound growth.

Opportunity:

Where are the doors you can open in this market? If you sell website development, a competitor may be able to deliver to hospital admins or doctors interactive dashboards that display trend lines, heat maps, and predictive alerts.

10. Securing IoT Medical Devices From Cybersecurity Threats

What it is:

These solutions protect health data on devices such as EHR systems, telehealth apps, wearables and imaging machines.

Benefits:

• Protects patient privacy: Ends data breaches.
• Stop hacks: Protect hospitals from ransomware.
• Meets laws: Complies with HIPAA, GDPR and other rules.

Market outlook:

Security first — health care cybersecurity could hit $125B by 2025. And, Medical IoT by itself will increase from $93 billion (2025) to develop $134 billion (2029).

Opportunity:

No matter whether you are a website design company in the USA or an Android app developer, integrating security right from the start assumes prime importance. But think encrypted databases and safe API connections.

Why It Matters for Tech Companies

Now that you know the top 10 healthcare software types, how does each technology role come into play:

• Web Development Services: Create patient portals, scheduling websites, and billing systems integrated with EHR and PMS.
• Software Development Agency: Provide full-stack, custom software (PMS, RCM to analytics and security tools.
• Custom AI Chatbot Development: Stand up bots to assist with patient booking, symptom checking. Billing support, and medication reminders.
• Website Designing Company in USA: Build usable, compliant UIs for healthcare providers and organisations, especially for CPOE or telemedicine applications.
• Android App Developer: Build safe mobile apps for telehealth, RPM, or patient engagement tools— where users are at home or on the move.

By incorporating these solutions, your company isn’t just peddling tech — you’re helping ensure better care, smarter operations, and healthier communities.

Final Takeaway: It’s a Win, Win

Healthcare software isn’t a fad; it’s the key to delivering better, faster, safer medical care. As millions of markets multiply exponentially each year, there has never been a greater need for tailored, intuitive and secure solutions.

Medical portal and secure patient system – If you are in the business of providing website development services, then medical portals and secure patient systems are one of the most sought-after services. As a software development company, you can create healthcare ecosystems that have it all. Custom AI chatbot development is your opportunity to humanise care and empower patients all day, every day with healthcare chatbots. A web design firm in the USA can develop user experiences that can make a telehealth or computer-based provider order entry (CPOE) system easy and intuitive to learn and use. And Android app developers can deliver healthcare services directly to patients, no matter their location.

Combined, these building blocks and potentials are very powerful for health innovation. And your business can be a part of it.